A strategic partnership connects modern air retailing with airport execution, demonstrating how Offer, Order, and Delivery can work together across key passenger touchpoints.
Alicante, Spain–23 June, 2026–Ink Innovation, a travel technology company focused on airline service delivery, and TPConnects, a leading IATA-certified provider of modern air retailing solutions, have announced a new partnership to demonstrate practical One Order use cases across the passenger journey.
Under the partnership, Ink will act as the service delivery partner, bringing its airport operations and passenger handling expertise into TPConnects’ modern retailing environment. The collaboration will show how IATA’s One Order standards can connect commercial offers, orders and delivery across multiple carriers and key airport touchpoints.
"Ink's deep expertise in airport operations and passenger services makes them the ideal partner as we demonstrate the practical application of IATA's One Order framework," said Praveen Kumar, co-founder and CTO at TPConnects. "Together, we're showing how modern retailing standards can solve real operational challenges that airlines face today."
The partnership focuses on operational use cases where service delivery is often the hardest part of retailing transformation. These include how order information can support airport processes, how delivery status can flow back into the order, and how airlines can create a more connected experience from offer creation through to passenger servicing.
“Airline retailing becomes more powerful when commercial offers are connected to the passenger journey. Our partnership with TPConnects is an important step in that direction, creating a path toward a more connected Offer, Order and Delivery experience across key airport touchpoints,” said Oana Savu, Chief Growth Officer at Ink Innovation.
By combining TPConnects’ retailing and One Order capabilities with Ink’s delivery layer, the partnership aims to move One Order from concept to operational reality. The work will help demonstrate how airlines can adopt modern retailing standards while still addressing the practical demands of airport execution, passenger handling and day-of-travel service.
About TPConnects
TPConnects Technologies is an IATA-certified global Airline Retailing, NDC, and Content Aggregation solutions provider. Through its twin flagship product portfolio – Astra for Airlines and Iris for Travel Sellers – TPConnects delivers innovative airline retailing and content aggregation solutions, generating over two billion orders for more than 60 customers. These solutions help airlines unlock modern retailing capabilities and travel sellers increase revenue, streamline operations, and enhance customer experience.
About Ink Innovation
Ink Innovation is a travel technology company specialising in service delivery and passenger experience for airlines and airports. Its modular, cloud-native, AI-powered platform covers departure control, baggage, load control, turnaround functionality, and ancillaries, with native IATA ONE Order and NDC support, and over 100 integrations. Trusted by carriers and airports across the globe for over 20 years.
